• Where are you based and products sent from?

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    We are an international e-commerce company that originally was set up in Hongkong.
    For the moment, we have warehouses located in the United States, United Kingdom, Belgium, Norway, Australia and China. Products will be sent from one of these warehouses according to the stock availability. We are still looking into launching more – so watch out for that!

  • Do you have real stores?

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    For the moment we operate solely as an e-Commerce fashion company online.
    Simply place an order and we will deliver your orders directly to your home.

  • Is shopping with Pursue 100% safe? I never shopped here before.

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    1. Pursue is guaranteed safe and secured. We even have been verified by Norton security deal, so we are 100% safe. As for the record, we have served millions of customers worldwide.

    2. After placing your order, you can always check the order status in our site. Once it is shipped, you will get a confirmation email including a tracking number. All of our express companies are reputable around all the world such as DHL, UPS etc.

    3. With the tracking number, you can check where your order/s are. We will deliver your orders directly to your home.

    4. If you have any other concerns, you can reach us easily through contact us. Nothing to lose, we will even refund you if you are not satisfied!

  • What does one-size mean?

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    It means that there is only one size available for the item, generally a medium size that fits the majority of customers.

    If you are not sure whether the clothing will fit, please refer to the product information for details or contact us for more information.

  • Do you use animals fur for your products?

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    Our products are not real fur, but are high quality artificial materials.

  • How can I find the latest products on the site?

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    Please just choose "DATE,NEW TO OLD" in the sorting options. They are the newest styles created by our designers.

  • Will you restock the items that are out of stock?

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    Sorry for the inconvenience caused. If the item is “out of stock”, we suggest you to check the site within two weeks in case it restocks. Nevertheless, if it is not be restock in few weeks, it will be removed from our website.